Terms and Conditions of Sale TERMS All on-line orders - credit card only. MATERIAL CERTIFICATION Caplugs supplies standard material certification with all shipments. Special certification requirements will be reviewed and are subject to a minimum $50.00 service charge. SHIPPING POINT F.O.B. Buffalo, NY, Rancho Dominguez, CA or Erie, PA. All rights reserved and title to merchandise transfers to the buyer upon delivery to the carrier. DELIVERY The acceptance of shipment by common carrier shall constitute a delivery to the purchaser and Caplugs shall not be responsible for merchandise damaged or lost in transit. PACKAGING Caplugs reserves the right to change the quantities in its Standard Carton,Mini Pak or Micro Pak, consistent with current packaging and/or shipping practices without prior notification. ERRORS Typographical and clerical errors are subject to correction without notification. CLAIMS All returns of standard cartons are subject to a 30% handling fee. Mini Paks and Micro Paks may not be returned. If the buyer claims closures are not as ordered, he must notify Caplugs within 30 days of delivery. No closures may be returned without a Return Authorization Number issued by the Caplugs Customer Service Department. SPECIFICATION Standard Caplugs Closures will be supplied in accordance with Caplugs' Quotation and description in Caplugs' literature. Custom parts will be furnished in accordance with Caplugs' Quotation and Caplugs' or buyer's drawings and/or specifications. USES The uses to which Caplugs are put are solely within the discretion and responsibility of the purchaser and/or user. Purchaser of standard and custom Caplugs assumes any and all liability arising out of or in any way connected with the use of such standard or custom Caplugs and hereby agrees to indemnify Caplugs for such liability. Samples of standard catalog Caplugs are available at no charge for test evaluation. WARRANTY Caplugs parts are guaranteed to be free from defective material or workmanship for a period of 90 days from the date of shipment and this warranty shall be limited to the replacement of any defective part. Any part proving to be defective upon inspection at the Caplugs factory, Buffalo, NY will be replaced. No allowance, credits or reimbursements will be made unless authorized by Caplugs. All parts returned for replacement must be accompanied with a Return Authorization Number. GENERAL MATTERS Caplugs is a small business, is located in a labor surplus area, is not woman or minority owned and is current on all EEO filings.